These Terms and Conditions constitute a legally binding agreement (“Agreement”) made between you and Mobile Digital Services (Simfinity), concerning your access to and use of our website or mobile application (the “Application”). You agree that by accessing the Application, you have read, understood, and agree to be bound by all of these Terms and Conditions Use. IF YOU DO NOT AGREE WITH ALL OF THESE TERMS AND CONDITIONS, THEN YOU ARE EXPRESSLY PROHIBITED FROM USING THE APPLICATION AND YOU MUST DISCONTINUE USE IMMEDIATELY.
Supplemental terms and conditions or documents that may be posted on the Application from time to time also form part of these Terms and Conditions. We reserve the right, in our sole discretion, to make changes or modifications to these Terms and Conditions at any time and for any reason. We may alert you about any changes by updating the “Last updated” date of these Terms and Conditions and you waive any right to receive specific notice of each such change. It is your responsibility to periodically review these Terms and Conditions to stay informed of updates. You will be subject to, and will be deemed to have been made aware of and to have accepted, the changes in any revised Terms and Conditions by your continued use of the Application after the date such revised Terms are posted.
The service provided by the Application is not intended for use by any person or entity in any jurisdiction or country where such use would be contrary to law or regulation. Accordingly, those persons who choose to access the Application from other locations do so on their own initiative and are solely responsible for compliance with local laws, if and to the extent local laws are applicable.
simfinity.es (Mobile Digital Services (Simfinity)) sells prepaid eSIM with data service plans based on eSIM technology (the “Service”). Mobile Digital Services (Simfinity) may be reselling the Service through a Partner or an Agent.
2.1.1. The customer may register for the Service through our website, on our Mobile Digital Services (Simfinity) App or via other partners or agents
2.1.2. The customer must provide his or her First and Last name, and verifiable email address to register. Additionally customers may upload their profile photo and state their travel preferences. Such information can be provided voluntarily
2.1.3. The customer must accept the General Terms and Conditions and the Privacy Policies to register for the Service
2.2.1. Mobile Digital Services (Simfinity) may restrict the availability of plans to some countries. Customers can search, select and purchase our plans on our website, on the Mobile Digital Services (Simfinity) app, or through our partners and agents.
2.2.2. By purchasing the Service, customers acknowledge that they have an unlocked, eSIM-compatible device, which is a prerequisite for the Service.
2.2.3. On purchase, customers must download the eSIM onto the customer device in order for the data plans to be configured as per your order. The downloaded eSIM shall continue to remain on your device after credit has been expended or your plan has expired. Customers can choose to remove the eSIM in their phone settings at any time, but we recommend that the customer do not remove eSIM until their plan has been depleted or expired.
2.2.4. To implement Service, the customer must first download the eSIM, then activate the data plan attached to the eSIM in order for service to commence. This downloading eSIM and the activation of the plans may require stable internet connection.
2.3.1. The Service shall commence immediately following a successful download of eSIM and activation of the data plan associated with the eSIM.
2.3.2. The duration of the Service will be as per the terms of the plan purchased.
2.3.3. The Service will terminate either on full consumption of plan or expiry of duration of the plan, whichever is earlier.
2.3.4. Mobile Digital Services (Simfinity) may suspend the Customer’s use of the Service in case of breach of customer obligations mentioned below, with or without any notice. Mobile Digital Services (Simfinity) reserves the rights close the account(s) of any Customer and to request proper payment if the Customer attempts to use the Mobile Digital Services (Simfinity)’s credits, promotions and referrals for the Services (the “Program”) in a questionable manner or breaches any of these Terms & Conditions or is in violation of any law, statute or governmental regulation.